About the creators of these courses . . .
The Systematic Troubleshooting course was created by the
Learning Shop Inc. an industrial training company that was
established in 1977. Originally developed by Bob Frye in
1986 for M & M Mars company, the course has been continually
refined and expanded as a result of experience in presenting
it to hundreds of maintenance people in many fields.
Frye has also written three books with video tapes
on training and has developed custom training for
companies in many fields. He has developed workshops to extend the uses
of Systematic Troubleshooting by writing workshops on circuit boards and
microchips, robot applications and microcontroller based processes. All of
these courses use the Mimic in hands-on activities. He has recently completed
Instructor on a Disk that presents the course content on video.
The Mimic machine was designed by Carl Phillips of Phillips
Automation in Pennsylvania. Carl is an engineer who has extensive
experience in developing training robots and other devices
to help people learn.
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